TERMS & CONDITIONS

OVERVIEW

This website is operated by Nakleo Stencils UK Ltd. (“Nakleo”), a company registered in England and Wales (registration Number 13655298) whose registered office is at 590 Kingston Road, London, England, SW20 8DN. This agreement governs your access to and use of this website. By using this website, you agree to the following terms and conditions. If you do not agree to these terms and conditions, please do not use our website.

PRODUCT INFORMATION AND DESCRIPTION

We take every care to ensure that our product description and size information is correct. However mistakes can sometimes occur and Nakleo cannot be held responsible for the descriptions accuracy, or for actions taken on the basis of the information provided on the website. Please contact us if you feel we are providing any inaccurate information.

COPYRIGHT RIGHTS

All content included on this website, such as text, designs, images, graphics, photographs, pictures, films, videos, audio, and other content provided are the sole property of Nakleo or its content suppliers and are protected to the full extent provided under international copyright laws. Under applicable copyright laws, you are prohibited from copying, reproducing, modifying, distributing, displaying, performing or transmitting any of the contents of this website for any purpose.

We do allow individuals to use our stencils on items for resell on a one off or very small scale basis.

Requests to use our stencil designs for commercial use or large scale manufacture must be made in writing to our email address.
Notwithstanding the above, Nakleo grants you a limited, non-exclusive, revocable license to to make electronic or paper copy of the information posted on any page, provided that the copy is used solely for non-commercial, personal purposes.

TRADEMARK RIGHTS

“Nakleo Art&Wall Decor” is a trademark of Nakleo Sp. z o.o. with office in Lodz, Poland; registered in Register of Entrepreneurs of National Court Registry under the KRS number: 0000366626. All rights in and to this mark belong exclusively to Nakleo Sp. z o.o., and are protected from reproduction, imitation or confusing or misleading uses under national and international trademark and copyright laws. Nothing herein confers any license or right for you or any third party to use any of the foregoing. The use or misuse of these trademarks or any other materials, except as permitted herein, is expressly prohibited. Nakleo Stencils UK Ltd. uses “Nakleo Art&Wall Decor” trademark under license from Nakleo Sp. z o.o.

PLACING AN ORDER

When we receive your order and payment you will be sent a confirmation email outlining the order details. This is just to let you know that we have received your order and that we will be processing it. Please make sure that the address details provide to us are up to date and correct. You will also receive a link to your order details where you’ll be able to check order processing progress. All products will be dispatched to the address you specify upon checkout. For any changes please contact us before order being dispatched.

PAYMENTS

Payment is required before orders can be processed and dispatched. We accept all major credit and debit cards or you can pay using funds on your Paypal account.

All website prices are accurate at the time of publication. Prices are displayed in GBP (£).

DISPATCH AND DELIVERY

We ship orders worldwide. P&P is charged per order not per item.

We will send you an email to let you know your order has been dispatched.

For our P&P prices and delivery times please see our Shipping & Returns page.

We make every effort to dispatch goods within estimated timescales however, delays are occasionally inevitable due to unforeseen factors. Nakleo shall be under no liability for any delay or failure to dispatch goods within estimated timescales.

Delivery is dependent upon the postal services of your specific country, therefore Nakleo cannot accept liability for late or failed deliveries which are due to circumstances beyond our control.

RETURNS

We are pleased to offer FREE Worldwide returns for all purchases made through our website.

You have 30 days from the date of delivery to return your item.

If you wish to return your purchase for any reason please just contact our Customer Service Team via email (contact@nakleo.co.uk) and let us know your order number and what items you want to return. Depending on your location we will provide you with a prepaid shipping label or just give you a refund if the value of goods makes return shipping unprofitable.

All refunds will be made through PayPal to your original method of payment.

WARRANTY

We guarantee our products to be free from defects in material and workmanship. Any defective product should be reported by sending e-mail to contact@nakleo.co.uk. We will replace the defective product or give refund within 7 days.

Nakleo will not be liable to you or any third party for any damages of any kind, including any damages associated with the application or use of our products.

ELECTRONIC COMMUNICATIONS

When you visit our website or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. From time to time we will communicate with you by e-mail or by posting notices on our website. You agree that all agreements, notices and other communications that we provide to you electronically will satisfy any legal requirements equal with such communications be in writing.

PRIVACY

We take your privacy very seriously and and we don’t share your personal information with anyone else.

We will use your name and address details provided to us in order to process and dispatch your order. PayPal takes payment at checkout and we do not receive or store any of your card information. We will use your email address to keep you up to date with the status of your order and only contact you in relation to your purchase if necessary. For detalied informations please view our Privacy Policy.

CHANGES TO TERMS AND CONDITIONS

You can review the most current version of the Terms and Conditions at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website.

CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at contact@nakleo.co.uk.

Our contact information is posted below:

Nakleo Stencils UK Ltd.
590 Kingston Road
London, England, SW20 8DN

email: contact@nakleo.co.uk
phone: +44 2045 772116

Company registration number: 13655298